COVID-19 Retail Operations GuidelinesReturn to Operations Plan and Safety Protocols (“Guidelines”)
Diamonds International (hereafter referred to as “Diamonds International” or the “Company”) is committed to providing a safe and healthy workplace for all our employees and customers and has developed the following Guidelines in response to the pandemic. Managers and employees are all responsible for implementing this plan. Our goal is to mitigate the potential for transmission of COVID-19 in our workplaces and communities, and that requires full cooperation among our employees and customers. Only through this cooperative effort can we establish and maintain the safety and health of our employees and workplaces.
To that end, please see the following current safety measures and guidelines, as derived from the CDC and the Healthy Sail Panel (a group of globally recognized experts with diverse backgrounds, including in public health, infectious disease, biosecurity, hospitality, and maritime operations), which take precedence over our normal workplace-specific procedures.
These Guidelines have been put together for the purpose of developing plans for resuming operations that protect the public health and safety of all our employees, ancillary staff (e.g., jewelers, maintenance, security, etc.) and customers and vendors, by leveraging the best available insights from public health, science, and engineering expertise. The risk of COVID-19 infection can never be fully eliminated but with appropriate measures in place, it can be substantially reduced, and many layers of risk reduction are needed since each alone is insufficient.
Given the rapidly evolving nature of COVID-19 and best practices related to the management of the virus, we, as a company, will do our utmost to continuously learn from real world experience and stay abreast of guidance from federal, state and local health agencies. This will enable us to consider how to incorporate those recommendations and resources into any other workplace-specific plans we may create in the future if these should become necessary.
We understand that there are many unanswered questions and a lot of confusion. We want to make sure we all work together to bring the company back in a strong way, and we will do our best to keep employees posted on all updates as soon as possible.
Looking toward the future, we believe we have charted a path for a healthy and safe return to operations. These Guidelines represent a holistic plan to reopen our operations in the safest ways possible and carry on our commitment to distinctive quality and unparalleled customer service in all aspects of our business. We will continue working to raise consumer confidence and demonstrate that the diamond industry concerns itself with the health, welfare and human rights of individuals and with the protection of the environment.
As the events surrounding COVID-19 continue to evolve, we recognize that the level of impact and necessary response to the virus is fluid and items in this protocol may need to be implemented differently within the various sites/regions where Diamonds International conducts operations. Employee input will be considered in management meetings for continuous improvement and policy development. These Guidelines are intended to provide general information and may vary by locality based on government orders and regulations. This document is not intended to be legal advice.
Albert Gad Morris Gad Donna Gad